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image of paperwork, figures and a laptop for metrics, what to measure and what to ignore

Metrics: what to measure, and what to ignore

Digital breeds data If the only data you track is how much your brand’s Twitter following and Facebook likes are increasing each month, you are not tracking enough. If you look at Excel spreadsheets packed with every number that Google Analytics stores each month, you are tracking too much. Here

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phone showing campaign image for the 4 essential elements of digital fundraising

4 essential elements of digital fundraising

Digital fundraising is big. More charities are investing in digital fundraising teams and more people are donating online than ever before. Is your charity set up to take full advantage of that? Here are the four essential elements of raising money online.   1. A plan You wouldn’t set on

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5 key stats in Google Analytics and how to improve them

Google Analytics is an excellent tool for charities. It’s free (always important when you’re a non-profit and your budget is tight) and it can give you incredible insights into your web visitors. Used correctly, you’ll gain valuable information about content that encourages people to volunteer or donate. But it can

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image of a phone and laptop showing the 6 quick wins for Google Ads Grants

6 quick wins for Google Ad Grants

If you’re a charity, you’re entitled to $10,000 a month of free advertising through Google Ad Grants. Hurray! All that traffic sounds amazing, doesn’t it? But there are conditions to your grant that can make it difficult to get the traffic you might be expecting. Here’s how to get the

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image of team on their phone and tablet showing why we've banned internal emails and you should too!

Why we’ve banned internal emails and you should too!

We have a fun rule in the office. Anyone who sends an email to another colleague has to donate £5 to a charity of the recipients choice. It’s transformed the way we communicate with one another in such positive way that we’re encouraging everyone to do it.   Communication is

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team group meeting talking about how to spread digital knowledge to other teams

How to spread digital knowledge to other teams

Trying to get digital knowledge to spread beyond the confines of the digital team can be the work of a lifetime for a head of digital in a charity. Even if you’ve got a digital team of a reasonable size, your organisation’s digital outputs are always going to be limited

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